Delete Your SokoFlow Account

You can request deletion of your SokoFlow account and associated personal information at any time.

Delete your account from the SokoFlow app

If you can access your account, you can submit your deletion request directly from the SokoFlow application.

Open the SokoFlow application.
Sign in using your SokoFlow account.
Open Profile / Account Settings .
Select Delete Account .
Enter your password and confirm the account deletion request.

Account deletion is permanent. After your account has been deleted, you may no longer be able to sign in using the deleted account.

Can't access the app?

If you cannot access the SokoFlow app, you can contact our support team to request deletion of your account and associated personal data.

Account deletion support

support@sokoflow.co.tz

Please contact us using the email address or phone number associated with your SokoFlow account where possible. We may need to verify account ownership before completing your request.

Data removed

When your deletion request is successfully completed, SokoFlow removes or anonymizes personal account information associated with your account.

Account login information
Name and personal profile information
Email address and account identifiers
Profile picture and location information
Active authentication credentials

Data retention

Some information may need to be retained after account deletion when required for legitimate legal, accounting, security, fraud prevention, or regulatory obligations.

Transaction, order, payment, invoice, or business records may be retained where required by applicable law or legitimate business obligations.

Any retained information will only be kept for the applicable purpose and retention period.

For more information about how SokoFlow handles personal information, please review our privacy policy.